Monthly Archives: November 2013

How do I top up my Postage Deposit?

Leave a reply

How do I pay my Postage Deposit?

The Postage Deposit is used to pay for any postage or handling fees that your mail incurs.

When you sign up for any of our Mail Forwarding services, £20 is put towards the deposit. The amount of time this lasts depends on what service you have and where we’re sending your mail (if your mail is forwarded).

When the deposit starts to run low, we’ll send you an email letting you know. To top up your postage deposit (you don’t have to wait until you’re notified – you can top up when you want) simply:

1. Sign in to your account
2. Select My Deposits
3. Under Actions select View
4. Enter the amount that you wish to add to your account and then
select ADD TO BASKET:

5. Complete the payment process

That’s it!

Brought to you by Mathew Aitken at …

Find me on Google+

Introducing “We love London because…”

2 Replies

We do!

Welcome to our first “We love London because…” blog post. Over the coming months, I’m going to ask the team at London Presence “what do you love about London?” Each post will be dedicated to one person and one thing that they love about the capital.

Now we’re going to keep things strictly positive, but as Londoners, we know that one thing we do all like is a good moan. So if you want to let us know what you dislike about London, let us know via the comments section. Of course, you’re welcome to let us know what you love too!

We’ll post the first proper “We love London because…” in two weeks, watch this space…

Brought to you by Mathew Aitken at …

Find me on Google+

The London Presence payment process explained

Leave a reply

Payment explained

When purchasing any of our services (apart from Holiday Cover) you can select whether to pay for 3 months or 12 months in advance. Once this period has passed, payments are required on a monthly basis. These payments can be made from the My Payments section of your account.

After the 3 or 12 month period, if you would like to set up a direct debit or would rather pay for a period in advance again, simply let us know and we shall arrange this.

Any questions? Get in touch via the comments section below.

Brought to you by Mathew Aitken at …

Find me on Google+

I use London Presence… Louis Savy, Sci-Fi London

Leave a reply

Louis tells us why he uses a London Presence mail forwarding service

Louis Savy runs Sci-Fi London, the world’s largest film festival dedicated to Science Fiction. The festival showcases the latest Sci-Fi films, large and small. It’s no surprise then that Sci-Fi London receives DVDs by the bucketload from film-makers dying to get their film on the programme. So how does a busy man like Louis cope with all this mail? With a little help from us of course!

Here’s why Louis uses London Presence…

Convenient

“Having an external mailing address where I know someone’s there 9-5:30, five days a week is very handy. If something needs to be signed for, I know somebody’s there who can do it. Then my mail is secure until I come and pick it up” Continue reading →