Monthly Archives: July 2014

How can I change my Mail Forwarding Option?

How’s your mail handled?

Rather easily!

If you have a Mail Forwarding or Virtual Office service with London Presence, you have a number of “Mail Forwarding Options” – ie what we do with your mail once we receive it:

  • Post When Arrives
  • Post Weekly on Fridays
  • Collect
  • Scan
  • Scan and Collect
  • Scan and Post

When initially signing up for your service, you simply select one of the above.

If you wish to change how your mail is handled after signing up:

  1. Sign In to London Presence
  2. Select “My Services”
  3. Scroll to “Preferences” and select “Change”
  4. Scroll to “Mail Forwarding Options” and select the relevant circle
  5. Select “Save”

This post was by Mathew Aitken at MadeSimpleFind Mathew on Google+

Sign up for 12 months in advance and get 2 months for free!

When you are signing up for any of our Mail Forwarding, Phone Answering or Virtual Office Packages, we’ll give you a choice:

You can either sign up for 3 months in advance (the default selection) or you can opt for 12 months in advance, whereby you get 2 months free.

To change your selection when at the “Basket” simply:

  • Select the dropdown arrow in the “Sign up for” box
  • Select your desired price plan
  • Select “Update”

Just like this:

Do you have any questions about this? Leave a comment and we’ll get back to you.

This post was by Mathew Aitken at MadeSimpleFind Mathew on Google+

How do I cancel my London Presence service?

There are no cancellations fees with London Presence

If you wish to cancel your service with us, simply email your request to
[email protected] and we’ll take care of the rest. There is no cancellation fee for customers who wish to stop using their service/s with us.

Service refunds

Please note that we are unable to issue refunds for services that have already been used – in part or in full.

Postage deposits

If you are cancelling with us, we’ll happily refund any unused postage deposit, just as long as there are no outstanding payments due on your account.

Our team will be happy to help if you have any questions regarding this:

Contact Us

This post was by Mathew Aitken at MadeSimpleFind Mathew on Google+