Mail Forwarding Service

Streamline your company with our Mail Forwarding Service. Make a great impression by using our London address as your business's mailing address.

No rent, no bills, no overheads, no time wasted on things that don’t enhance your business.

Here’s what you get:

Mail Forwarding

Get your mail sent anywhere you want.

Use our N1 London address as your business mailing address.
Junk mail blocked: We’ll filter out any unsolicited mail.
Up to 30 letters forwarded per month (more than enough for 85% of our customers; increase the limit with add-ons).
Parcel forwarding is charged separately: £2.50 per parcel + Royal Mail charges.
Choose how you want your mail handled: held for collection or posted to you.

Fixed Monthly Price

Simple pricing with no nasty surprises.

What you pay when you subscribe is what you will pay every month.
No deposits required.
Most companies charge handling and postage fees on top of the regular monthly cost. Not with us. Here you only pay a single monthly fee.
Upgrade and downgrade your service as and when you want. Only pay for what you need.

Brilliantly located at Silicon Roundabout

The perfect address for startups.

Your Virtual Office address will be: 20 Wenlock Road, London, N1 7GU
Postcode with the highest number of web businesses and startups in the country.
Neighbours include Google, Twitter, Microsoft and Pinterest.
7 minutes walk from Old Street Tube Station.
9 minutes walk from Angel Tube Station.
More Info

International forwarding (EU)

£25 /month

Work from anywhere in Europe.

We'll forward your mail to wherever you want inside the EU.
Perfect if you live abroad or have multiple addresses.
Use our Scan add-on to get your letters via email while you wait for the paper mail to arrive.
Simply cancel the add-on when you don't need it anymore.

International forwarding (Global)

£50 /month

Work from anywhere in the World.

We'll forward your mail to anywhere in the world.
Perfect if you live abroad or have multiple addresses.
Use our Scan add-on to get your letters via email while you wait for the paper mail to arrive.
Simply cancel the add-on when you don't need it anymore.

Scan

£5 /month

Your letters via email.

Mail is scanned and sent directly to you via email before we forward on.
Deal with important mail faster.
Perfect if you forward your mail to an accountant or partners.
More Info

Heavy use

£10 /month

Getting more mail? No problem!

Use the this add-on if you receive more than 30 letters per month.
Purchase this add-on as many times as you need.
Simply cancel the add-on when you don't need it anymore.

Extra name

£9.99 /month

Two companies, one address.

Receive mail for 2 different companies at the same address.
Perfect if you trade using multiple names.

Your Virtual Office

Mail Forwarding Fixed Price £29.99

Subtotal £29.99

VAT £6.00

Total per month £35.99

Having a London city address changed the perception of our business

Oli Chowdhury, Webimpulse

Service active in 24h!

1. Choose your plan

Once you've chosen your package we'll take you through our simple payment process.
After the payment we’ll also ask a few questions about how you want your mail handled.

2. Provide your proof of ID

We have a legal obligation to check proof of ID and proof of address for all of our customers.
This is to ensure we comply with Anti-Money Laundering (AML) regulations and Know Your Customer (KYC) requirements.
With our online ID validation software, we will be able to verify your identity and documents quickly and simply.

What ID will I need to provide?

3. Start receiving your mail

Your mail forwarding service will be ready to use within 1 working day on receipt of valid proof of ID.
If we are waiting on something, we’ll send an email to let you know.

Virtual Office... part of the MadeSimple Family

MadeSimple is home to a range of products and services dedicated to providing online solutions to the startup and small business communities.

We've been in business for nearly 15 years (We're here for the long haul).
We've forwarded over 1,500,000 letters and taken over 400,000 messages.
Award-winning Customer Support Team: Feefo Gold Trusted Merchant 2013, 2014, 2015 and 2016.
The Sunday Times Top 100 Best Companies to work for 2016.
Contact us via email or phone.

Frequently asked questions

What will my address be?

Your address will be 20 Wenlock Road, London, N1 7GU. View on Google Maps

Are there any setup charges?

No, none at all.

Are there any handling charges or postage costs for letters?

No, none at all. Unlike most mail forwarding services we don’t ask for a postage deposit and then deduct handling fees plus postage charges from this. Your monthly cost is fixed and there is no variable amount to worry about, making your budgeting that little bit easier.

The only exception to this is parcels. We do have separate charges for parcels for the following reasons: Parcel costs are highly variable depending on the size, and to provide a fixed monthly service that also included parcel costs would greatly increase the amount you pay. Parcels are also received on an irregular basis, so many customers would end up paying more for no additional service. We feel charging for parcels separately is a fair balance; we hope you do too. Those charges are below.

What are the charges for parcels?

We charge £2.50 plus the Royal Mail cost to forward the parcel to you. This includes storage of the parcel for up to one week (if you need time to pay for the forwarding costs).

If you require us to store a parcel for more than a week, we charge a storage fee of £5 for each additional week.

More info on parcels and storage

Do I need to provide proof of ID?

Yes. We have a legal obligation to check proof of ID and address for all of our customers. This is to ensure we comply with Anti-Money Laundering (AML) regulations and Know Your Customer (KYC) requirements. What ID will I need to provide?

How long does the mail forwarding service take to set up?

24 hours. But let's clarify this! From you we need:
- a purchase :)
- your post preferences (this is where you tell us what address we should forward your post to or whether you want to collect your post)
- valid ID
Once we have this we will set your service up within 24 hours (Mon-Fri).

How long will it take for me to receive my mail?

2 days in most cases (to a UK address). Mail is posted out on Tuesdays and Fridays. That mail is sent to you via Royal Mail 1st Class who deliver 93% of their mail on the next working day.

Want it faster? Our scan add-on will get your mail digitally sent to you within 24 hours.

How often is mail forwarded?

Mail is posted on Tuesdays and Fridays.

How do you handle poorly addressed letters?

We use a smart search so we only need part of the name or company name to find the correct match. In rare cases, if the name is too generic (eg. "Mr Smith" without a company name or any other information) we will return the item to sender. We only do this in cases where we can't be sure of the recipient as we do not want to send your post to someone else!

You say you block junk mail, how are you sure it's junk mail?

We only block mail that we’re certain is unsolicited. We identify these using some simple rules eg. an entire sack of mail comes in from one sender to hundreds of companies. Obvious brochures, magazines, and catalogues are filtered out and returned to sender (unless they’re subscribed to). However, one person's trash is another's treasure, so we err on the side of caution. If we're unsure, we'll send it on.

Virtual Office