Virtual Office

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0207 608 5510

Office opens at 9am Monday

Phone Services

Make sure there is always someone available to answer your calls.

  • Your calls will all be answered in your company name
  • We will take messages from your callers and send these to you by email or SMS

Just Divert

A London number with
calls diverted to you
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£19.99 /month

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  • Calls diverted directly to you
  • 24 hours a day
    7 days a week

Answer 24/7

Your calls answered
24 hours a day, 7 days a week
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from £24.99 /month

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  • Messages taken and sent to you
  • 24 hours a day
    7 days a week

Answer & Patch

Telephone answering with
maximum flexibility
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from £27.99 /month

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  • Calls answered and
    patched through to you
     Our receptionists will answer the call, if you're available we put the call through to you, if you are busy, we'll take a message and send it to you by email or SMS text.
  • 24 hours a day
    7 days a week
 

The phone answering service for the busy entrepreneur

Fast set up

1Pick your package
2Configure your plan
3Service will be active within 48 hours

Real-time information about your calls

We will update you in real-time about your calls. Get your call details via SMS/Email or at our online portal.

UK based team

Our UK based team is trained to deal with your clients just the way you would want.

Flexible prices

Our pay-per-use pricing model helps you stay in control of your monthly payment. It doesn't matter if you get 10 or 1000 calls, you pay for what you actually use.

We hold ourselves to high standards

Average ring time of 1.69 rings.
98.65% answering rate.

Outstanding service, great value, flexibility and people
who are prepared to go beyond the call of duty
- all this from an accountancy practice!

Chris, UK

Frequently asked questions

How does the telephone answering service work?

We will provide you with a unique phone number that you can use on your stationary and give to clients. We will answer your calls in your company name and take a message from your caller. You will receive the message straight away by email or SMS. You will also be able to check your messages online.

I don't want to change my number, but I need a telephone answering service. Can you help?

Of course we can help. We will still need to allocate a unique number to you. You will then have to instruct your existing phone service provider to divert your calls to the new number we have given you.

What is the telephone deposit for?

Your telephone deposit is fully refunded at the time of cancellation unless there are any outstanding bills.

What is the difference between having calls diverted and having them patched through?

With a call divert service, clients who dial your unique phone number will have their call automatically redirected to another phone number of your choosing. With a patching service, we receive and answer the calls to your dedicated phone line, and then try to put the call through to you.

 

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Call us 0207 608 5510

Outside UK +442076085510

Monday - Thursday 9am - 5.30pm
Friday 9am - 4.30pm

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Made Simple Group Ltd

www.madesimplegroup.com

Registered office:
20-22 Wenlock Road
London
N1 7GU

Company number: 04214713

VAT number: GB820956327

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