If you are a London Presence Mail Forwarding customer and would like to change the address that we forward your mail to:
Changing your mail forwarding address
1. Sign in to London Presence
2. Select “My Services” and then click on your company’s reference
3. Scroll down to “Preferences” and select “Change”
4. Enter the new address and then select “Save”
That’s it! Your new forwarding address is saved onto our system.
How long does it take?
Telephone Services
Our telephone services are activated within 48 hours of the service being purchased.
Mail Forwarding Services
Our mail services are activated within 24 hours of us receiving the required proof of ID and proof of address documents.
Please note that services are not set up during the weekend. The specified time frames are for Monday – Friday.
Any questions? Please let us know via the comments function below.
We’d love to hear from you
• Mail Forwarding
• Phone Answering
• Holiday Cover
What we need
A few paragraphs about you, your business and how our services assist you.
We’re also looking for some larger, interview format case studies. Interviews can take place at our London offices or over the phone.
What’s in it for you?
Well most importantly it’s great exposure for your business. We don’t want the case studies to be about us, that would be boring, we want them to be about you.
If we decide to use your case study (on the site, marketing materials, social media etc) we’ll also give you a £25 Amazon voucher.
Interested?
Please email [email protected] for more information.
Your mail, how you want it
Here’s a breakdown of what we can do and what packages we can do it on:
Mailed
Let’s start with the most obvious. We receive your mail and forward it on to a destination of your choosing. Available with our Mail Box Basic, Mail Box Plus and Mail Box Pro packages.
Scanned
We receive your mail, open it and then email you a scan. After two weeks we securely destroy the mail. If you would like to receive the item, we can forward it at a cost of £2.50. Available with our Just Scan, Mail Box Plus and Mail Box Pro packages.
Scanned and Mailed/Filed for Collection
We receive your mail, open it and then email you a scan. We can then either mail it to you or you can collect it from us. Available with our Mail Box Plus and Mail Box Pro packages.
Collected
We receive your mail and then notify you that there is mail available to collect from us. You come and collect the mail. Available with our Mail Box Plus and Mail Box Pro packages.
For more information about each package (including pricing) please see here:
Time for a break?
We can help with our Holiday Cover Phone Services.
Whilst you’re relaxing in the sun (fingers crossed) we can answer your calls and then forward the messages to you via email or SMS.
We provide 2 Holiday Cover services:
Holiday Cover Basic – £15 per week
• We take your calls and answer with “reception”
• Messages are taken and forwarded to you via email or SMS
• Unlimited calls & messages from 9am to 5:30pm, Monday to Friday
• Service available from 1 to 4 weeks
Holiday Cover Plus – £25 per week
• We take your calls and answer in your company’s name
• Messages are taken and forwarded to you via email or SMS
• Unlimited calls & messages from 9am to 5:30pm, Monday to Friday
• Service available from 1 to 4 weeks
See here for more information about our Holiday Cover.
