Category Archives: I use London Presence

How do I download my London Presence invoice?

Download your invoice in 5 simple steps

If you require an invoice after purchasing a service with us:

  1. Login to London Presence
  2. Select “My Payments”
  3. Select “Orders”
  4. Select “View” next to the correct order
  5. Select “DOWNLOAD AS PDF”

And there you have it – your invoice!

Please leave a comment if you have any questions.

This post was by Mathew Aitken at MadeSimpleFind Mathew on Google+

How can I change my Mail Forwarding Option?

How’s your mail handled?

Rather easily!

If you have a Mail Forwarding or Virtual Office service with London Presence, you have a number of “Mail Forwarding Options” – ie what we do with your mail once we receive it:

  • Post When Arrives
  • Post Weekly on Fridays
  • Collect
  • Scan
  • Scan and Collect
  • Scan and Post

When initially signing up for your service, you simply select one of the above.

If you wish to change how your mail is handled after signing up:

  1. Sign In to London Presence
  2. Select “My Services”
  3. Scroll to “Preferences” and select “Change”
  4. Scroll to “Mail Forwarding Options” and select the relevant circle
  5. Select “Save”

This post was by Mathew Aitken at MadeSimpleFind Mathew on Google+

How do I cancel my London Presence service?

There are no cancellations fees with London Presence

If you wish to cancel your service with us, simply email your request to
[email protected] and we’ll take care of the rest. There is no cancellation fee for customers who wish to stop using their service/s with us.

Service refunds

Please note that we are unable to issue refunds for services that have already been used – in part or in full.

Postage deposits

If you are cancelling with us, we’ll happily refund any unused postage deposit, just as long as there are no outstanding payments due on your account.

Our team will be happy to help if you have any questions regarding this:

Contact Us

This post was by Mathew Aitken at MadeSimpleFind Mathew on Google+

Luke Loves London because…

Luke celebrating Waitangi Day in London. At 6.2, Luke may stand tall in the office but this policeman makes him look like a Hobbit.

It’s round four of “We Love London because”, where members of the team tell us what they love about the city. Today we’re chatting with Luke, our Graphic Designer.

“Being from New Zealand, where the population isn’t even half of London’s, I love that London is always in the spotlight.

Just on the way to work you can see sights often shown on camera in films and TV shows – even sporting events, especially in 2012! The closest my hometown of Hamilton gets to being in view of the world is Hobbiton, and that’s still an hour’s drive away!”

Thanks Luke!

Brought to you by Mathew Aitken at …

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Lizzie Loves London because…

Lizzie… in London!

Next up in the “We Love London because” hot seat is team member Lizzie, PA to our CEO Howard. With no further ado, here’s why Lizzie loves London (nice alliteration!):

“I have been in love with this fabulous city ever since I moved here just two years ago. Sure, I may grumble about the weather or roll my eyes at lost tourists but in my opinion, I’m living in the best city in the world!

So why do I love London?

There is never a shortage of things to do. Every single day, I could do something new, be it visiting a gallery, museum, concert or food market. I can fill my days with culture, food, history and music.

Never underestimate how much there is to do here.

One of my favourite quotes is by Samuel Johnson: “When a man is tired of London, he is tired of life”, I couldn’t have said it better myself Sam!

Being such a diverse city, there is literally every single type of food you can imagine just waiting to be discovered and eaten! And every culture is well represented. Since living here I’ve tried, Japanese sushi, South African biltong, Saffron ice cream, cornflake milkshakes, a bacon and egg cocktail and even experienced an American burger afternoon tea!

There is so much to do here and I can’t wait to see what this weekend has in store for me!”

Thanks Lizzie for such an enthusiastic response!

Brought to you by Mathew Aitken at …

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I use London Presence… Louis Savy, Sci-Fi London

Louis tells us why he uses a London Presence mail forwarding service

Louis Savy runs Sci-Fi London, the world’s largest film festival dedicated to Science Fiction. The festival showcases the latest Sci-Fi films, large and small. It’s no surprise then that Sci-Fi London receives DVDs by the bucketload from film-makers dying to get their film on the programme. So how does a busy man like Louis cope with all this mail? With a little help from us of course!

Here’s why Louis uses London Presence…


Having an external mailing address where I know someone’s there 9-5:30, five days a week is very handy. If something needs to be signed for, I know somebody’s there who can do it. Then my mail is secure until I come and pick it upContinue reading