Changing your delivery option

If you have:

• any of our Virtual Office Packages
• our Mailbox Plus Mail Forwarding Service
• our Mailbox Pro Mail Forwarding Service

You also have a Flexible Post Service. This means that you can switch between the different mail forwarding options that we offer; scan, post and collect.

Here’s how to notify us if and when you want to switch:

1. SIGN IN to your London Presence account
2. Select My Services (and My Services) again
3. Click on your LP number
4. Scroll to Preferences and select Change
5. Tick the relevant radio button under Mail Forwarding Options and complete the required information
6. Select Save – we’ll then be notified

Any questions? Comment on the blog and we’ll get back to you.

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How do I change my address?

Changing the address where we send your mail is simple. All you need to do is:

1. Sign In
2. Click My Services (and My Services again) and then on you LP number
3. Scroll to Preferences and select Change
4. Enter the new address
5. Select SAVE

Here’s a demo:

That’s it! Get in touch with a comment if you have any questions.

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How can I top up my postage deposit?

If you have a mail forwarding or virtual office service with us, from time to time you’ll need to top up your postage deposit (we deduct the 10p handling fee and the price of postage from this). Well here’s how to do this:

Get in touch if you have any questions regarding this process.

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What is a Registered Office?

The Registered Office doesn’t have to be where a company conducts its business

The registered office is the official address of a UK limited company. This address can be any physical address based in the UK (there are rules about moving the registered office between countries) that the company has permission to use.

• It doesn’t have to be where the company conducts its business
• It can be a residential address (as long as the owner of the property has given permission)

Official bodies such as HMRC will send mail to this address; part of the criteria set out by Companies House is that this mail must then be forwarded onto the company director/s if they are not based in the building.

Our Mail Forwarding and Virtual Office Packages do not include a registered office service. If you own a limited company and wish to use our address as your registered office, you can purchase the relevant service here:

Registered Office Service: £45 plus VAT

I hope you have found this post helpful. Please let us know if you have any questions.

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A History of EC1

St John’s Gate in Clerkenwell

Our offices are based in the heart of Islington and, if you have a mail forwarding service with us, your post is delivered right here at this prestigious location in Central London! But what makes EC1 so special? We decided to put on our historian hat and dust off some thick textbooks (well ok, we Googled it) in order to find out.

First, a little bit of Geography…

The EC1 postcode includes the London districts of Clerkenwell, Finsbury, the Barbican estate and part of the City of London. Clerkenwell, where our office is based, comes under the London Borough of Islington. Continue reading

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Can I add an additional company name to my Mail Forwarding Service?

Want to add an additional name to your Mail Forwarding Service? Just let us know!

Yes you can!

If you would like to add another company name to your Mail Forwarding Serviceall it costs is an extra £4.99 plus VAT a month per name – simply contact us and we will have this arranged.

Please note that in some circumstances we will need you to manually change your payment setup; we will let you know if this is the case.

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A Virtual Office offers Real Benefits!

Virtual Offices; Real Solutions

More and more small and medium businesses nowadays choose to make use of a Virtual Office service as a way to be contacted by their clients. The driving factor behind this trend is primarily the huge savings it can bring by assisting with (and addressing) so many aspects of a company’s day-to-day running.

For a small monthly fee, you could benefit from a unique address in Central London for example, or even your very own serviced telephone number, which would go some way towards enhancing the prestige of your company in the eyes of both existing and potential customers. In this day and age keeping one’s address details private is of paramount importance, and if you are still running your business from home, and aren’t ready to move into a professional premises just yet, then this service is certainly for you! Let me tell you a bit more about how a Mail Forwarding service can add to the value of any business. Continue reading

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Sarah Loves London because…

It’s Sarah!

It’s Valentine’s Day tomorrow so what better time to post a new “We Love London because” post? Okay, tomorrow may be slightly better. Nonetheless, next up in the hot seat is Sarah, our Social Media Executive:

“When I started working for the Made Simple Group (BEST DAY OF MY LIFE) and moved to London from Wales just over a year ago, I couldn’t wait to see what the ‘big smoke’ had to offer.

Now, what I enjoy most about living in London is being so close to the West End. You can see world famous shows and theatre productions at the drop of a hat. Tonight for example I am going to see The Book of Mormon.

I love being able to go to the theatre every week and having such a large range of productions to choose from. Even the not so famous shows are excellent and illustrate the amount of talent that is in the city.

My favourite show to date? It’s got to be The Lion King. #classic”

Thanks Sarah!

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