Can I use Virtual Office MadeSimple if I don’t live in the UK?

Absolutely! We provide mail forwarding services to customers across the globe. The simple rule of thumb being; if Royal Mail deliver to your country of residence you can use our mail forwarding service. Continue reading

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Mail Forwarding: Can I choose to have certain items of mail collected and others posted?

Some of our Mail Forwarding Services and all of our Virtual Office Packages allow you to switch between how your mail is handled; posted, scanned or collected. This flexibility is available with the following: Continue reading

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If I’m a UK national living in the UK – do my ID and proof of address documents need to be certified/notarised?

document registration

Customers who use any of our our Mail Forwarding Services are required to submit ID and proof of address documents before their service can be activated. Depending on where these documents were issued, sometimes they need to be notarised or certified. Continue reading

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Meeting Rooms now available for hire at our new N1 London offices

meeting room hire now availableWe’re delighted to announce that our meeting room service has been launched and meeting rooms are available to hire with immediate effect. Here’s some more information on what’s available: Continue reading

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4 ways a Virtual Office helps keep your home and business separate

The Mail Forwarding service (which can be bought separately or as part of our Virtual Office service) allows you to use our London-based address as the forwarding address for your business. Continue reading

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Mail Forwarding and Registered Office: What’s the difference?

What’s the difference between a registered office service and a mail forwarding service?

Let’s get straight into it.

Registered Office

This is a term associated with limited companies – if your operation is not a limited company it’s not a term that’s relevant to you. The registered office is the official (as held by Companies House) address of a limited company; a company does not need to trade from or even be based at the address – the company simply needs to be contactable via mail from it. You can not use an address as a registered office without permission from the landlord.

We do offer a registered office service. With this service we allow you to use our address as your company’s registered office (for one year, a renewal is then required), we will also forward on any official government mail that we receive free of charge. Unless you are using this service in conjunction with a mail forwarding service, we will not forward on any other mail.

See here for more information: Registered Office Service

Mail Forwarding Service

A mail forwarding service is exactly that, a service whereby we forward your mail on to you. If you have our mail forwarding service you can give our address out to your contacts (via stationery etc). If you are trading as a limited company, you can not use our address as your company’s registered office unless you have the registered office service as well.

See here for more information: Mail Forwarding Service

I hope that answers any questions you may have. If you do still have a question, simply leave a comment and we’ll be in touch.

By Mathew Aitken at MadeSimpleFind Mathew on Google+

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8 reasons why we love N1


N1 image

As you may be aware, we recently relocated headquarters to brand new offices, and this in turn has meant a brand new postcode – N1. To commemorate the move we thought we’d share with you some of the reasons why we love our new area, right in the heart of Tech City.

Old Street Roundabout = Silicon Roundabout

The area surrounding Old Street Station has been affectionately nicknamed Silicon Roundabout after its US counterpart, Silicon Valley. And with good reason: this postcode has the highest number of web businesses and start-ups in the country. Recent findings show that approximately 15,000 tech start-ups have come to life in Tech City in the last few years. Not a bad place for our company to be based!

We’re in good company

MadeSimple aren’t the only ones who’ve opened up in N1 recently. Some of our Silicon Roundabout neighbours include Google, Twitter, Microsoft and Pinterest.

There’s always something going on

Capitalising on the creative energy of the area, the organisers of London Technology Week have decided N1 is the best place to hold their annual event. The London Innovation Summit will also take place here this Autumn. On top of this, businesses often choose the area to host launches, events and talks. Continue reading

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Want to add an extra business name to your mail forwarding service?

Is your business known by more one name? Or perhaps you own more than one business. Either way, you have the option to add extra business names to your mail forwarding service for just £4.99 plus VAT per name per month. This way we can accept and forward (or scan, or hold for you to collect) mail for a variety of different company names.

Would you like to add a company name to your account? Email us with the request and we’ll take it from there.

By Mathew Aitken at MadeSimpleFind Mathew on Google+

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What happens after I buy a Mail Forwarding service?

Want to know what happens after you buy a mail forwarding service? Read on.

Immediately after you purchase a mail forwarding service with us, you will be taken through the following process:

Customer Details

We will ask for your:

  • Name
  • Phone number
  • Billing Address

Service Details

We will ask for your:

  • Existing address
  • Company name
  • Nature of business
  • Invoice address

Service Contacts

We will ask for the following infomation for the person who is in charge of the account:

  • Name
  • Email address
  • Phone number

Mail Preferences

Now you need to select exactly how your mail will be handled (the questions will differ depending on the service that you purchase):

  • The company’s extra trading name
  • How we handle your mail (post when arrives, collect, etc)
  • Mail forwarding address
  • Method that mail is forwarded on by (1st class etc)
  • Method that parcels are forwarded on by
  • Email address that we scan mail to

Proof of ID
Now it’s time to upload the necessary Proof of ID documents. We will require:

  • Proof of ID
  • Proof of Address

Once these documents have been sent in, our team will review them and then email you once your service has been set up.

Do you have any questions regarding our mail forwarding services? Leave a comment and we’ll be in touch.

This post was by Mathew Aitken at MadeSimpleFind Mathew on Google+

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Thinking about using a London Presence service? Read what some of our customers have to say.

Interested in hearing what our customers have to say?

It’s all very well us shouting about how great our Virtual Office services are, but what do our customers think?

Take a look at our testimonials page to find out and once you’ve read that, have a read of a blog post we’ve written about a customer who uses us for something slightly different…


I use London Presence… Louis Savy, Sci-Fi London

This post was by Mathew Aitken at MadeSimpleFind Mathew on Google+

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